C.I.O.S. d.o.o. respects your privacy and protects your personal information.


This is a privacy notice that informs you of ways of processing, using, storing and securing the security of your personal information in accordance with the new Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and the exclusion of the Directive 95/46 / EC (General Data Protection Regulation), which come into force on 25 May 2018.


1. General Information

This notice applies to you as an individual if you are a business partner or user of a web site of C.I.O.S. d.o.o. or if you are an employee of a business partner who cooperates with C.I.O.S. d.o.o.


2. Types of personal data

C.I.O.S. d.o.o. collects, processes and uses, depending on the context, various types of data related to the services we provide, including:

  • the data you directly give us
  • the data we collect about your use of our services and
  • data we obtain from third party sources.


3. Purpose of processing personal data

The personal data we collect we use and process, among other things, to:

  • Provide the services you require
  • Fulfill legal and contractual obligations


4. Legal basis

C.I.O.S. d.o.o. process your personal data during the legally permitted period or during a period determined by C.I.O.S. d.o.o. as a manager of personal data processing. In further text named, are legal bases which C.I.O.S. d.o.o. handles your personal data. Due to the variety of legal grounds and the amount of processing, keep in mind that there is a possibility that this is not a complete list, but only a list intended to show the way in which C.I.O.S. d.o.o. manages your personal data:

  • execution of pre-contractual and contractual obligations towards business partners - C.I.O.S. d.o.o. may conclude an agreement with you and process your personal data in order to comply with the pre-contractual and contractual obligations arising out of the contract
  • respect of legal obligations - C.I.O.S. d.o.o. is subject to a series of legal obligations. Such legal obligations may require processing of certain personal data
  • legitimate interest - C.I.O.S. d.o.o. will process your personal information for the purpose of achieving your own legitimate interests. Legitimate interest is valid only if your interests do not prevail in a particular case


5. Access to personal information

We can share your personal information with:

  • process owners within C.I.O.S. d.o.o. and affiliated companies of C.I.O.S. Group
  • external consultants
  • accounting services
  • bodies of public authorities
  • legislative, judiciary and executive authorities
  • suppliers of goods or services
  • external providers for various services, and for whom this access is necessary for the above purposes, or when we compile mandatory personal data to protect C.I.O.S. d.o.o. and all its business partners.


C.I.O.S. d.o.o. requires third parties to transfer your personal data to sign up to process your personal data in accordance with the relevant Regulation.


6. International transfers of personal data

C.I.O.S. d.o.o. does not transfer personal data to third countries.



7. Time of storage and data use

C.I.O.S. d.o.o. and / or our external service providers, keep your personal data only for the time necessary to achieve the purpose in accordance with the applicable legal regulations.


C.I.O.S. d.o.o. deletes your personal data when they are no longer relevant, or they have no purpose.


8. Personal Data Protection Measures

C.I.O.S. d.o.o. undertakes and provides adequate technical, personnel and organizational security measures to minimize the risk of unauthorized or unlawful disclosure or access, or accidental or unlawful loss, destruction, alteration, or damage to your personal data.


9. Your rights

You have the legal right to request from C.I.O.S. d.o.o. information on how it collects and process personal data about you.

Under certain circumstances, you have the right:

  • to correction of incorrect personal data
  • to restrict the processing of personal data
  • to withdrawal the permission, if applicable
  • to access your personal data
  • to delete (oblivion) your personal data
  • to complaint to the personal data processing
  • to the portability of personal data


10. Contact information

At any time, you can contact C.I.O.S. d.o.o. if you want to access the personal data it provides and collects about you or if you want to realize your rights. You also have the right to file a complaint with the competent supervisory body for data protection.


If you would like to know more, please contact us at e-mail: zastitapodataka@cios.hr


Personal Data Processing Manager:

C.I.O.S. d.o.o., Zagreb, Josipa Lončara 15